|
In the
Mid-Atlantic area, our industries have changed from
manufacturing to more service oriented companies. In our
ever-growing global economy, these companies are perpetually
seeking new and more efficient ways of servicing their
customers. Those companies not striving to provide their
employees with the most innovative customer service training
available will find it impossible to provide their customers
with the value they are requesting. Unfortunately, many
companies are using trial-and-error customer service
education.
As operating
budgets continue to come under scrutiny and funds for
education are shrinking, our work is even more important.
It is imperative that each of us share this message ~ it is
far more advantageous to train an employee, reap the
benefits of their enhanced performance and gamble on their
loyalty, than to suffer the pitfalls, financially and
productively, of antiquated customer service.
Since 1976
Congress for Progress has consistently provided companies
with leading edge education. In April of 2009 Congress for
Progress 34 will raise the bar in education offered to
progressive thinking companies. Our conference will be held
at the Sheraton Society Hill Hotel. The Sheraton will
provide attendees with first class service and
accommodations. Events promise to be enriching and
entertaining and will include a dinner cruise on the Spirit
of Philadelphia.
Adding value
and “Listening to the Voice of our Customer” makes Congress
for Progress 34 the Benchmark for education conferences. The
CP Team challenges individuals and the companies they
represent to join us for the latest and most up to date
education being offered. Reaffirm that Congress for Progress
34 provides “Integrated Solutions for Operations Success!”
Randi Klein
Greenberg,
CPIM, CSCP, C.P.M.
Chairperson
Congress for Progress 34
cpchair@cp-apics.org
|
Strategically, Congress for Progress
is focused on the customer goal that CP is a
resource to “Solve your companies key supply
chain problems”. The product that
we provide to achieve this goal is a
comfortable and professional atmosphere that
allows us to showcase specific, targeted,
workshops to give a customer team
the needed skills to solve these key
problems. And the value that is provided by
these workshops allows the attendees to take
these solutions back to their organizations
and immediately integrate them into their
day-to-day operations environment.
Congress for Progress Inc. is a non-profit
corporation that produces the annual Congress
for Progress Mid Atlantic Symposium. It is
staffed by volunteers (the
committee) who plan, do most of the
background legwork, and deliver this
professional symposium every April. It has been in
continuous operation for 34 years.
34 years ago was 1976, the year of the
bicentennial celebration of the birth of the
United States. The first CP (Congress for
Progress) was held in Philadelphia, just as
was the Continental Congress in 1776 that
declared our independence. Its purpose was
then, and is now, to bring together some of
the best instructors APICS has to offer to
teach the latest methods to improve your
bottom line. And that's where the "Progress"
came from. If you look at the CP eagle and
bell logo, you will notice the Liberty Bell,
the American Eagle, and the star border.
They are all symbols of that first symposium
in Philadelphia way back in 1976.
CP
is affiliated with APICS. As a matter of
fact, CP is supported by the Mid Atlantic
District chapters of APICS. The committee is composed
of APICS chapter members. The flight
leaders, many of the instructors, and all
the volunteers who help out during the
symposium are APICS Chapter members.
If
you have any additional questions concerning
Congress for Progress or its mission, please
contact Randi Klein Greenberg, CP Conference Chair
at
cpchair@cp-apics.org.
|
|
|
April 2010
Central Pennsylvania |
|
|
Chairperson cpchair@cp-apics.org
Randi Klein Greenberg, CPIM, CSCP, C.P.M. - Your
Supply chain Solution
Vice Chairperson
Fred J. Cristaudo, CPIM - SCP Distributors
Marketing marketing@cp-apics.org
Carol Hoffman, CPIM - People Unlimited
David T. Jankowski, CFPIM, CSCP - DT Jankowski &
Associates
William G. Selepes - Oki Data Americas, Inc
Art Shaffer, CPIM Sponsorship@cp-apics.org
Products products@cp-apics.org
Harvey McChesney, III, CPIM - McChesney Associates
Dave Flory, CFPIM, CIRM
Richard K. Donahoue, CPIM, CSCP
Scott W. McCarty, CPIM, C.P.M.
Logistics
Richard C. Cathers, CPIM, Jonah - MicroCraft
Dolly Cristaudo - Kingsway HS
Fred J. Cristaudo, CPIM - SCP Distributors
Robert Wetherill, CPIM - RLW Associates
Michael Gerbasio, Jr. - Misco Products
|
Advisory Committee
John Allen, CFPIM, CIRM
Rebecca A. Horyczko, CIRM - IBM Corp. |
Hall of Fame
H. Paul Barthold, CPIM*
Robert Brazenor, CPIM
Wesley J. Froehlich, CPIM, CDP
John Gillespie, CPIM
Lane D. Palmer*
Elliot J. Peters
Walter J. Pietrak, CFPIM, CIRM
John H. Sensenig, CPIM
Robert W. Spielberger* Deceased
|
|
Q. Is
Congress for Progress only for APICS members from
Mid-Atlantic region?
A. No. CP is for everyone
associated with planning, purchasing, and other
types of resource management, such as quality,
finance and engineering. That includes managers who
need to know how to make their organizations more
efficient as well as college students and the
professors who teach them. CP is attended by
purchasing professionals. We give continuing
educational credits for ISM(NAPM) members as well as
APICS members. We draw attendees from all over the
United States.
Q. If I register and can't make it, can I send a
substitute?
A. You sure can! Call our 800 number or send
an email to
registration@cp-apics.org to let him know the
name of your substitute so we can have a name badge
ready.
Q. Will I lose my registration fee if I can
not attend?
A. Not if you notify us before the "No Cancellation date" (See the registration page under "Cancellation Policy".
Before that date, there is only a $150 cancellation
fee. After that date we have already contracted for
all of the services you would have used. Here's the
legalese:
"Cancellations must be received in writing or be
processed on line through the registration site.
(You will need the password you created when you
registered.)
Q. What sessions may I attend?
A. All Focus Clinics and Mini-Workshops are
open to all attendees on a first-come / first-served
basis
Q. How can I justify the cost to my boss
(supervisor, colleges, CFO, significant other)?
A. How many times have you received a
brochure this year for a one day seminar that had
one or two speakers, lasted four to six hours,
covered a single topic, left you on your own for
food and cost $600 to $1500 dollars?
Contrast that with CP which runs for two full
days, has 29 speakers including 3 keynotes,
plus an opening reception, and costs less than $999
(even less if you register early) including
breakfast and lunch in a luxury hotel. You also get
the chance to talk directly with the speakers and
the ability to interact with other attendees.
You will have a hard time finding a better bargain.
Q. How many CPIM/CFPIM or C.P.M. points do I
get for attending a workshop or session?
A. Points are awarded at one point for each
hour of education. Focus Clinics and Mini-Workshops
as well as any Wednesday night educational event and
all Keynote addresses. Sorry, but the
Wednesday night reception does not. Be sure to pick
up and fill out the appropriate form at the
registration desk.
|
|
