This workshop will use a series of exercises and assessment tools to
build the participant’s relationship building skills in communications and
leadership. In order to effectively lead, the participant will first learn
to match particular communication methods to particular situations. In the
associated exercises, the learner will develop their verbal and non-verbal
communication skills as well as focus their attention on building their
listening proficiency.
This workshop will also focus on amplifying others’ abilities through
evaluation processes, development methods, and motivational techniques.
Using the core conflict model and other problem solving tools, participants
will also learn to constructively resolve conflict and use it to facilitate
positive growth. Finally, participants will learn to use project management
techniques to effectively lead organizational transformation.
Throughout the workshop, examples of both effective and ineffective leaders
will be used to illustrate habits worthy of emulation as well as pitfalls to
avoid.
After this workshop you will be able to:
- Insure that your message is received and understood
- Effectively listen to others
- Use your interpersonal style to be more effective in motivating
people
- Resolve conflicts using various approaches
Rick Cathers, CPIM, Jonah
Rick Cathers is a Change Master and president of MicroCraft, The
Knowledge Company. He works with domestic and international clients
to identify process problems, develop solutions, implement
organizational change and improve financial results. He specializes
in process modeling, technology selection, performance measurement
development, and quality improvement projects.
Rick actively works to spread the APICS Body of Knowledge. For over
20 years, he has taught CPIM certification review courses. In
addition, he develops customized education programs for companies
based on these courses. These programs are geared to solve specific
educational needs that will help a company to achieve its business
objectives. Rick also works with individuals to improve their
training and public speaking skills as a Train-the-Trainer and
Learning Dynamics for Instructors teacher.
Rick is an active member of APICS. A featured speaker at National
and International conferences, seminars and chapter professional
development meetings. He is an Adjunct Professor at Camden County
College.
Workshop: