Everyday we are exposed to large volumes of
information. But, how do we evaluate the quality of this data? What tools
can be used to determine data quality? Are there methods that allow us to
create well-designed, effective and efficient systems, thus allowing us to
obtain high quality information? The objective of this presentation is to
answer the following questions: What tools exist to improve the quality of
information? Why should you use it? Who should use it? How can it help you
identify ways to improve data and information quality? What role does Lean
Six Sigma play in improving such systems?
Jack Cook, CFPIM, CSCP, CSQE
Dr. Jack Cook is a professor, speaker, author, and consultant. He is an
Associate Professor of Operations and Information Systems at the Rochester
Institute of Technology (RIT). His areas of expertise include Supply Chain
Management, Lean Thinking, Information Systems, Operations Management and
Electronic Commerce. Jack's extensive experience teaching and training over
the last two decades includes over one hundred conference presentations and
numerous journal articles. He has an entertaining and engaging approach and
is known for bringing theories to life, resulting in him being honored five
teaching awards.
Dr. Cook is a Certified Fellow in Production and Inventory Management
(CFPIM), Certified Supply Chain Professional (CSCP) as well as a Certified
Software Quality Engineer (CSQE). He is a CPIM and CSCP certification
instructor, and has developed and delivered many seminars and on-site
training programs. In addition to extensively consulting and training Lean
Six Sigma Green and Black Belts, Dr. Cook developed a Lean Six Sigma x-Belt
Certification program specifically designed for non-manufacturers. His
education includes a Ph.D. in Business Administration, an MS in Computer
Science, an MBA, an MA in Mathematics, and a BS in Computer Science.
