Focus
Clinic: Reverse Logistics
Presented by: Michael Blumberg,
CMC
Date: Thursday, April 24, 2008
Time: 9:00 AM - 12:00 Noon
Reverse logistics is an approach to become environmentally more conscious
while at the same time reducing unnecessary expenses in a holistic supply
chain approach. The clinic will decompose your supplier to consumer value
chains so that reuse/refurbish and minimization become core values of your
business processes. This approach has shown value to better understanding
the current state of logistics and extends down the demand chain through to
the consumption of the materials. Higher cost of energy and the growing cost
of packaging and product disposal will reveal new opportunities for more
customer value while at the same time increasing logistics value and
reducing container and packaging expenses. The recommended approach begins
with the basic development of the offering. It is an integrated business
effort involving all functions to drive higher customer satisfaction through
reducing customer’s replacement/disposal costs.
After this clinic you will
be able to:
- Define processes & controls for managing Reverse Logistics
- Identify value and cost drivers in the Reverse Logistics Supply
- Utilize Reverse Logistics processes to improve quality of
aftermarket warranty programs
- Convert financial liabilities into assets
- Utilize Reverse Logistics programs to improve customer
satisfaction and loyalty
Michael Blumberg, CMC
Michael is a leading management consultant and recognized
expert on Reverse Logistics and Closed Loop Supply Chain business practices
within the United States high-technology services market. Currently, he is
President of Blumberg Advisory Group, Inc.
Mr. Blumberg's work focuses on assisting clients to develop and implement
profitable business strategies and marketing plans vis-à-vis in-depth
analysis of market intelligence and the implementation of best practices and
advanced technology. He has had considerable experience in strategic &
business planning, market research, mergers & acquisitions, benchmarking,
systems analysis, and productivity & efficiency improvement within the
Aftermarket Service industry. Blumberg's clients are among the largest and
most prestigious companies in the world.
Mr. Blumberg is a respected author and speaker. He has served as an Advisory
Board Member to the Reverse Logistics Association. He has also earned
several professional honors, including the Certified Management Consultant
designation. Michael Blumberg also served as president of the Philadelphia
Chapter of the Institute of Management Consultants and President of the
Delaware Valley Chapter of the Association for Field Service Managers
International.
