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Focus Clinic: Strengthening Relationships by Understanding Temperment

Presented by: Dave Flory

Time: 9:00 AM - 10:15 AM

While each of us is unique, there are certain pre-dispositions in our temperament that make us more similar to some people than others. These tendencies of attitude and action can be the source of great frustration when not understood, but when recognized, can provide more insightful communication, enhanced cooperation, and meaningful connections with co-workers, friends, family, and even your boss.

After completing this session the participant will be able to:

• Identify your own tendencies in temperament
• Listen for clues about other’s temperament
• Understand the motivation and needs of others
• Use techniques to better communicate with others whose temperaments is unlike your own (you are probably already highly skilled in interactions with others LIKE you!)

Dave Flory, CFPIM, CIRM, holds a Masters of Business Administration degree from the University of Maryland and a Bachelor’s Degree in Business Administration from the University of Delaware. He has 18 years of experience in the manufacturing sector, working as a manufacturing planner, buyer, commodity manager, trainer, supervisor, department head, and is currently employed by JLG Industries as a project manager. Dave has remained active with APICS as an instructor and has also served as both a board member and board advisor. He is also a facilitator of the APICS Train-the-Trainer and Learning Dynamics for Instructors workshops. Dave resides in Pennsylvania with his wife, Jessica, and their son, Ben.