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Focus Clinic: The Speed of Trust: How Building Trust Can Improve Your Supply Chain

Presented by: Maryanne Ross, CFPIM, CIRM, CSCP

Date: Friday, April 17, 2009

Time: 9:00 AM - 10:15 AM

Steven Covey’s book The Seven Habits of Highly Effective People is a global business classic. His son, Stephen M. R. Covey, and his book The Speed of Trust will soon have a place on your business book shelf.

In this important work, Covey builds the business case for trust. The conventional wisdom is that trust is a "soft" virtue. Covey believes “trust is a hard edged economic driver because it always addresses speed and cost.” When trust increases, speed increases, and costs decline.

Covey believes that trust is a key leadership competency in the new global economy. Trust is needed to acquire and keep customers, create and maintain community, and inspire and retain team members.

In this presentation, we’ll use interactive exercises and brainstorming to outline methods for incorporating the speed of trust into your supply chain relationships and into your everyday life.

After this clinic you will be able to:

  • Develop a business relevant understanding of how trust increases both speed and profits
  • Choose to make trust an explicit behavior of your work as a leader.
  • Recognize the fact that trust is the key to your personal growth and your enterprise's profitability
     
Maryanne Ross

Maryanne Ross is a trainer specializing in operations management. Maryanne has 18 years experience in scheduling, purchasing, production, and inventory control, along with three years of material management for a tier-one supplier to General Motors. She has a passion for other topics, including leadership development, motivation, and personal empowerment.

Maryanne has earned the APICS designations of CFPIM, CIRM, and CSCP. She is currently President of the APICS Blue Ridge chapter, and is serving as Director of the Mid Atlantic District. She has developed workshops and presented at Congress for Progress, APICS International Conferences, APICS Leadership Institutes, and at other local and international events.

Maryanne is a graduate of the Dale Carnegie Leadership Development Course. She is a trained facilitator of the Coveylink Speed of Trust Workshops.

Maryanne can be reached at oscarmeijer@embarqmail.com or by phone at 703-969-4295.