Congress for Progress

  The Longest Running

  Regional Conference

  In APICS

February 10, 2012

Harrisburg, Pa

Congress for Progress 36

In our ever-growing global economy companies are perpetually seeking new and more efficient ways of servicing their customers. Those companies not striving to provide their employees with the most innovative customer service training available will find it impossible to provide their customers with the value they are requesting.

It is imperative that each of us share this message ~ it is far more advantageous to train an employee, reap the benefits of their enhanced performance and gamble on their loyalty, than to suffer the pitfalls, financially and productively, of antiquated customer service.

In February 2012 Congress for Progress 36 will raise the bar in education offered to progressive thinking companies, firm dates to be confirmed at a later time. Our conference will be held in the Harrisburg, Pa area in conjunction with the Mid Atlantic District Meeting. 

Adding value and “Listening to the Voice of our Customers” will make Congress for Progress 36 the Benchmark for education conferences. Reaffirm that Congress for Progress 36 provides “Integrated Solutions for Operations Success!”

Also, don’t forget APICS International Conference & Expo, October 23rd, 24th & 25th in Pittsburgh, Pa. Theme for conference is “Achieving Sustainable Productivity: Meeting Customer Demand in an Unpredictable World” go to http://www.apics.org/ for all your information.

Pumped up as always,      
Fred J. Cristaudo, CPIM
CP36 Conference Chair